Terms & Conditions
As an IT startup, at Caffeinated AI, we are committed to providing our clients with the best possible service. Our Terms & Conditions set forth the terms and conditions governing the activities of our website visitors and the relationship between our clients and Caffeinated AI. We understand the importance of protecting your business from potential legal exposure.
What do our Terms & Conditions include?
Our Terms & Conditions include the following:
1. Introduction
Welcome to Caffeinated AI! These terms and conditions ("Terms") govern your use of our website located at www.caffeinated.nl ("Website") and the purchase of AI solutions for messaging bots ("Products") from us.
By accessing or using our Website and purchasing Products, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Website and purchasing our Products.
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2. Products and Orders
2.1 Product Descriptions: We provide AI solutions for WhatsApp, website, and Instagram messaging bots. The descriptions of these Products on our Website are for informational purposes, and we reserve the right to change or modify them without notice.
2.2 Order Process: When you place an order for our Products, you agree to provide accurate and complete information. After placing an order, you will receive an order confirmation via email. This email confirmation does not constitute our acceptance of your order, but rather an acknowledgment of receipt.
2.3 Pricing and Payment: All prices for our Products are listed in euros (€) and are subject to change. You agree to pay the total amount due for your order, including any applicable taxes and shipping charges. We accept payment through the payment methods available on our Website.
2.4 Order Availibity: Your specific order might take a bit to setup, only after the setup has been completed your time starts with the subscription. We are NOT bound by any timeframe to set the account up, although we aim for a maximum of 7 business days.
2.5 Order Change: After Initial setup you will have to pay for any changes to your products/packages. This includes but is not limited to changing AI behavior.
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3. Refunds and Returns
3.1 Refund Policy: We do not offer refunds for our Products. All sales are final.
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4. Privacy and Data
4.1 Privacy Policy: Your use of our Website and purchase of Products are also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
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5. Intellectual Property
5.1 Ownership: All content, logos, trademarks, and intellectual property displayed on our Website are owned or licensed by Caffeinated AI. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.
5.2 AI Ownership: The AI's, Bots and anything related to is intellectual property from Caffeinated AI and you may not use, reproduce, or distribute any of our intellectual property without our prior written consent.
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6. Limitation of Liability
6.1 Disclaimer: Our Products are provided "as is" without warranties of any kind. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Website or Products.
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7. Governing Law
7.1 Jurisdiction: These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in Delft, Netherlands.
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8. Contact Us
8.1 Questions: If you have any questions about these Terms or any other inquiries, please contact us at support@caffeinated.nl.